I paid but my order is not confirmed
Make sure you entered the UTR. If you did, we are matching it with the bank credit. Contact Support with the UTR if it takes long.
Do not pay again. Check these first:
- Did you enter the UTR? Open your order's payment page and add the 12 digit UTR. See Where to find your UTR.
- Status shows Payment review? We are matching your UTR with the bank credit; the order starts after that.
- Money left your account but the payment failed in the app? UPI usually returns failed payments automatically within a few days, as per your bank.
Still stuck? Open a support ticket, choose Payment not confirmed, and include the order code and UTR.
