💸 Fair & Transparent

Refund & Cancellation Policy

We want every order to land exactly as you expected. If something goes wrong, here's exactly when you get your money back — no runaround, no fine print.

Last updated: 30 June 2026

Full refund — order not started

If your order has not started within 24 hours of payment, you're entitled to a 100% refund. Just reach out and we'll return the full amount to your original UPI source.

⚖️ Partial / pro-rata refund

If an order is only partially delivered (for example, 600 of 1,000 followers arrive and delivery stalls), we refund the undelivered portion on a pro-rata basis. You only pay for what was actually delivered.

🚫 No refund once fully delivered

Once a service has been fully delivered, it cannot be refunded. Social engagement (followers, views, likes, etc.) cannot be "returned" or reversed once it has been added to your profile, so completed orders are final.

🔗 Wrong link or username

Entered the wrong profile/post link? Contact support immediately. If we catch it before delivery starts, we'll correct the link or issue a full refund. If delivery has already begun against the wrong link, a refund may not be possible — so please double-check your link before paying.

🏦 How & when refunds are paid

Approved refunds are issued to the original UPI source used for payment, normally within 5–7 business days. We do not issue refunds to a different account, wallet, or payment method.

How to request a refund

  1. Email hello@indiagram.in from the email you used (or any email — just identify yourself).
  2. Include your Order ID and the UPI reference / transaction ID from your payment.
  3. Tell us briefly what went wrong (not started, partial, wrong link, etc.).
Email a refund request

Refund FAQ

How fast will I get my refund?

Once approved, refunds reach your original UPI source within 5–7 business days. Most are faster, but bank/UPI processing times are outside our control.

My order is stuck — can I cancel it?

Yes. If your order hasn't started within 24 hours, email us and we'll cancel it and refund you in full.

I pasted the wrong link. What now?

Contact support straight away. If delivery hasn't started we'll fix the link or refund you. Once delivery starts against the wrong link, a refund usually isn't possible.

Can I get a refund to a different UPI ID?

No. For security and fraud-prevention, refunds are always returned to the original UPI source used for the payment.

The delivery was partial. Do I lose the whole amount?

Not at all. We refund the undelivered portion on a pro-rata basis — you only pay for what was actually delivered.