Support that answers before the customer gets angry.
The support agent answers "where is my order", returns, refunds and the same twenty questions your team answers every day. It opens a ticket with the full conversation when a human is needed.
Example conversation: an online store (sample business)
Prices
Clear prices, in rupees
No hidden fees. Anything outside the plan is quoted before we start.
Support agent
- WhatsApp, website chat or email
- Order status from your store or sheet
- Returns and refund rules, your policy
- Tickets with the full chat for your team
- Up to 3,000 conversations a month
Why it works
What you get
Answers the repeat questions
Delivery, returns, sizes, warranty, invoices.
Looks up the order
Connected to your store, sheet or system.
Opens tickets
With the customer, order and chat attached.
Your rules
It never promises what your policy does not allow.
How it works
Questions
Frequently asked questions
Do I need the WhatsApp Business API?
For a WhatsApp agent, yes. We set up the official WhatsApp Business API on your number (or a new one) as part of the setup. Meta charges its own small per conversation fees, which we pass on at cost with no markup.
How long does it take to go live?
Most support agent builds go live in 7 to 10 working days: one call to learn your business, a first version trained on your content, a test week with your team, then launch.
What does the monthly fee cover?
Hosting, the AI usage for normal volumes, updates to its knowledge when your prices or products change, a monthly report and support from our team on WhatsApp.
Can I cancel?
Yes. Monthly plans run month to month after the first 3 months. The setup fee is not refundable once the build has started.
Free, no obligation
Book a free demo
Tell us a little about your business. Someone from our team replies within one working day with a demo, examples for your industry and a clear price.
- A 20 minute call or a WhatsApp walkthrough, whichever you prefer
- A live demo built around your kind of business
- A written quote. No pressure, no spam
