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INDIAGRAM · Legal

Refund policy

When you get your money back, and how.

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Refund policy
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6

At a glance

  • Order could not start. If we cannot start your order after your payment is confirmed, you get a full refund to your UPI account or, if you prefer, to your INDIAGRAM wallet.
  • Partial delivery. If an order ends as Partially delivered, the undelivered part is refunded in proportion to the quantity not delivered.
  • Wrong or private link. If the link was wrong, deleted or made private during delivery, the order may complete as delivered and cannot be refunded.
  • Drops after delivery. Counts dropping after delivery are covered only for services marked Refill, and only within their refill window, by a refill rather than a refund.
  • Duplicate or mistaken payments. If you paid twice or paid without placing an order, contact us with the UTR and we will refund it.
  • How to ask. Email hello@indiagram.in with your order code (for example IG-7F3K9Q) and the UTR.
01

Order could not start #

If we cannot start your order after your payment is confirmed, you get a full refund to your UPI account or, if you prefer, to your INDIAGRAM wallet.

02

Partial delivery #

If an order ends as Partially delivered, the undelivered part is refunded in proportion to the quantity not delivered.

04

Drops after delivery #

Counts dropping after delivery are covered only for services marked Refill, and only within their refill window, by a refill rather than a refund.

05

Duplicate or mistaken payments #

If you paid twice or paid without placing an order, contact us with the UTR and we will refund it.

06

How to ask #

Email hello@indiagram.in with your order code (for example IG-7F3K9Q) and the UTR. Refunds are processed within 5 to 7 working days once approved.

Questions about this document?

Write to hello@indiagram.in, or reach the team below. Every message becomes a ticket with a reference.