At a glance
- Order could not start. If we cannot start your order after your payment is confirmed, you get a full refund to your UPI account or, if you prefer, to your INDIAGRAM wallet.
- Partial delivery. If an order ends as Partially delivered, the undelivered part is refunded in proportion to the quantity not delivered.
- Wrong or private link. If the link was wrong, deleted or made private during delivery, the order may complete as delivered and cannot be refunded.
- Drops after delivery. Counts dropping after delivery are covered only for services marked Refill, and only within their refill window, by a refill rather than a refund.
- Duplicate or mistaken payments. If you paid twice or paid without placing an order, contact us with the UTR and we will refund it.
- How to ask. Email hello@indiagram.in with your order code (for example IG-7F3K9Q) and the UTR.
Order could not start
If we cannot start your order after your payment is confirmed, you get a full refund to your UPI account or, if you prefer, to your INDIAGRAM wallet.
Partial delivery
If an order ends as Partially delivered, the undelivered part is refunded in proportion to the quantity not delivered.
Wrong or private link
If the link was wrong, deleted or made private during delivery, the order may complete as delivered and cannot be refunded. Please check your link before paying.
Drops after delivery
Counts dropping after delivery are covered only for services marked Refill, and only within their refill window, by a refill rather than a refund.
Duplicate or mistaken payments
If you paid twice or paid without placing an order, contact us with the UTR and we will refund it.
How to ask
Email hello@indiagram.in with your order code (for example IG-7F3K9Q) and the UTR. Refunds are processed within 5 to 7 working days once approved.
