How to contact support
Use the Support form with your email, what went wrong and your order code. Every message becomes a ticket.
Open Support and tell us:
- Your email.
- What went wrong (for example Not started, Count dropped, Payment not confirmed).
- Your order code or link.
- Anything else we should know (optional).
Every message becomes a ticket with a reference number. If you do not have an account yet, we create one for you and email your sign-in details, so the whole conversation stays in one place.
We usually reply within one working day.