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Payments and refunds

Partial delivery and refunds

If only part of an order is delivered, the undelivered part is refunded in proportion to the quantity not delivered.

Sometimes a service can only deliver part of an order. When that happens the order ends as Partially delivered and you get back the share you did not receive.

  • Account holders: the refund goes to your INDIAGRAM wallet, ready for your next order.
  • Guest orders: contact Support with your order code and we arrange the refund.

Other refund cases

  • Order could not start after your payment was confirmed: full refund to your UPI account, or to your wallet if you prefer.
  • Paid twice, or paid without an order: send us the UTR through Support and we refund it.

Read the full Refund policy or the summary.

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